Donald Stanley Privacy Policy


This privacy policy will explain how Donald Stanley uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • Third Party Data Sharing
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What type of cookies to we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

 

What data do we collect?

Donald Stanley collects the following data:

  • Your name
  • Your email address
  • Your phone number
  • Your billing and shipping address
  • Your measurements

How do we collect your data?

You directly provide Donald Stanley with most of the data we collect. We collect data and process data when you:

  • Place an order with us on our website.
  • Create an account with us.
  • Enter your measurements and click ‘Save Measurements’ on one of our products.
  • Voluntarily contact us via our contact form on our website.
  • Voluntarily subscribe to our mailing list via the form on our website.
  • Voluntarily subscribe to our mailing list via the check box on placing an order.

How will we use your data?

Donald Stanley collects your data so that we can:

  • Produce items to your size.
  • Ship the item to your address.
  • Contact you if there is an issue or update with your order.
  • Respond to your queries via email.
  • Send you emails about our new products (only if you opt-in to our mailing list).

Third Party Data Sharing

Donald Stanley may share your data where necessary with 3rd Party Companies which we have trusted to control some of the functionality on our site.

These include:

  • Google Analytics
    • May collect user data such as location and browser type to gain insights into how our customers interact with our website.
    • To find out more about how google analytics uses your data click here: https://policies.google.com/privacy
  • ActiveCampaign:
    • We use ActiveCampaign when you opt-in to our mailing list on checkout or via the form on our website.
    • We share your email address and name with ActiveCampaign for marketing purposes.
    • To find out more about how ActiveCampaign uses your data click here: https://www.activecampaign.com/legal/privacy-policy
  • Stripe:
    • Stripe is our payment gateway we use when you place an order with us.
    • Stripe processes and stores your data according to their privacy policy: https://stripe.com/en-gb/privacy

How do we store your data?

Donald Stanley may store your data manually or electronically. Any data stored electronically will be stored in secure servers, and any data stored manually will be stored in our premises within the UK.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our websites and any transmission is at your own risk.

Donald Stanley will keep your personal information for 200 days. Once this time period has expired, our automated system will permanently delete your data from our database. We will notify you of this beforehand if you would like us to continue to hold your data.

Marketing

Donald Stanley would like to send you information about products of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Donald Stanley from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Donald Stanley would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Donald Stanley for copies of your personal data. We may charge a small fee for this service.

The right to rectification – You have the right to request that Donald Stanley correct any information you believe is inaccurate. You also have the right to request Donald Stanley to complete information you believe is incomplete.

The right to erasure – You have the right to request that Donald Stanley erase your personal data, under certain conditions. This can be done by the you, the user by clicking the link in your confirmation email and selecting delete my data.

The right to restrict processing – You have the right to request that Donald Stanley restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Donald Stanley’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Donald Stanley transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: customerservice@donaldstanley.co.uk

Or write to us:

Donald Stanley

Ambition Broxbourne Business Centre

Pindar Road

Hoddesdon

Hertfordshire

EN11 0FJ

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Donald Stanley uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website.
  • Storing your measurements temporarily until you create an account.
  • Keeping you signed in.

What type of cookies do we use?

There are a number of different cookies, however our website uses:

  • Functionality – Donald Stanley uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove all cookies form your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Donald Stanley website contains links to other websites. Our privacy policy only applies to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Donald Stanley keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17th December 2020.

How to contact us

If you have any questions about Donald Stanley’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: customerservice@donaldstanley.co.uk

Or write to us at:

Donald Stanley

Ambition Broxbourne Business Centre

Pindar road

Hoddesdon

Hertfordshire

EN11 0FJ

How to contact the appropriate authority

Should your wish to report a complaint or if you feel that Donald Stanley has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: dataprotectionfee@ico.org.uk

Address:

Wycliffe House

Water Ln

Wilmslow

SK9 5AF